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2012 Austin Birth Awards Winner

2013 Birth Awards Winner Voted Best Baby Planner and Best Nursery Designer

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Sophie Grace Couture Maternity Concierge & Baby Planning- Catering to the needs of expecting families. Offering Maternity Concierge, Baby Planning & Consulting Services; baby registry assistance & completion, nursery design, preparation & organization, baby proofing, shower planning, custom birth announcements, personal shopping (for both baby & mom),OBGYN/pediatrician/nanny referrals, product research & demonstration, maternity & baby photography, personal services, hospital preparation, & anything in between!

Our online boutique carries essentials for your posh wee ones! Couture apparrel & accessories, shower gifts for mommies-to-be! Nursery decor with unparalleled style. No matter what the occasion you'll be sure to find something you love! Not only does Sophie Grace Couture specialize in luxuries for you & your little one, but we are proud to offer Signature Event Planning, let us help you plan the perfect event; baby showers, birthdays, christenings no matter the event, we are sure to create unforgettable memories!

Proudly serving Central Texas, the greater Austin metropolitan area, and it's surrounding communities.

Little Luxuries



Policies

Customer Service

Customer service is available Monday-Friday 10am to 5pm CST. Please feel free to contact us at any time with any questions or concerns you might have. If you reach us after business hours please leave a message and we will return your call the following business day. 

 

Returns & Exchange Policy
We want you to be 100% satisfied with your purchase! If you are not completely satisfied with your purchase please contact us so we can issue you a Return Authorization Number. You MUST HAVE this number in order for us to credit or exchange your merchandise. You may return your merchandise for an exchange, or store credit only within 5 days of delivery.  Items must be in original condition. Please include a copy of the invoice sent to you at the time of delivery along with a note on why the merchandise is being returned. Please place the Return Number on the invoice and place it in the box/package. We are not responsible for lost, stolen or damaged items and recommend you send it back using an insured courier. Make sure you are provided with a tracking number or delivery confirmation and keep this for your records. Once items have been received and inspected we will then issue you a store credit or let you exchange for other products you might want. There will be NO EXCEPTIONS ON OUR REFUND POLICY. Thank You 

 

Clearance & Custom Items

Clearance and Custom items are non-refundable. These items are final sales & no exceptions will be made.

 

Please send returns to:

 

Sophie Grace Couture

Attention Returns 

218 Kestrel Lane

Suite #A

Red Rock, TX 78662

Order Status

Simply log into Order Tracking on our site and enter your E mail address along with your Order Number and it will give you updated information on the status of your order. If the order reads shipped make sure to check your email for a delivery confirmation number. This email could also be located in your spam/junk mail. After retrieving the delivery confirmation code you may track your product at www.usps.com or simply give us a call and we can track it for you.

Condition of Use

Sophie Grace Couture advises our customers to never leave a young child unsupervised while using our handmade products. Our products contain small components and could potentially become a choking hazard. All Sophie Grace Couture brand products are for use at your own risk. By placing an order you agree that Sophie Grace Couture accepts no liability for use, misuse, or lack of supervision while using our products. 

Privacy Policy
Sophie Grace Couture will maintain complete and total privacy of all personal information collected through our website including e-mail addresses. Our goal is to make your shopping experience safe, easy & confidential. Customer information will not be distributed or sold to others for any reason.

 

 

Shipping
When ordering online shipping is only applicable to the contiguous 48 states. For any other location please contact us. All items will be shipped Via USPS Priority Mail unless the item ships from the manufacturer.  Priority mail takes between 2-3 business days for delivery. Most orders take approximately 24 hours to process and ship within 24 to 48 hours after processing. Please note this is processing time only and shipping time will need to be added on to this time. However during busy times that may increase to 3-4 days. If you have any questions or concerns about shipping please feel free to contact us. We are not responsible for any lost or stolen packages. If you are having trouble locating your package please contact the carrier you chose first to track it.  For Items shipped from the manufacturer you will be sent a seperate tracking #.

IF YOU NEED YOUR PACKAGE IN A HURRY PLEASE LEAVE A MESSAGE IN OUR COMMENT BOX AT CHECKOUT, OR GIVE US A CALL RIGHT AWAY SO WE CAN MAKE ARRANGEMENTS.

Orders over $50.00 ship for free, free shipping and discounts do not apply together. Your subtotal must be $50.00 or more to receive fee shipping. The cart will automatically adjust to the free shipping for you!


International Shipping
When ordering online Shipping is only applicable to the contiguous 48 states. Please contact us directly for information on placing an international order.

 

Coupon Codes 

If given a personal coupon or discount code it must be used within 30 days of the date given or the coupon/discount will automatically expire. Once your coupon code expires we will not reissue you a code. 

 

If given a coupon code for a sale, the coupon must be entered at time of checkout. Please make sure after entering the coupon to hit the refresh button. This will recalculate and take the discount off for you automatically. We WILL NOT REFUND your account if the code was not entered at the time of purchase. WE WILL NOT issue a coupon code for a future purchase if you forgot to enter the code at checkout. The discount can only be applied at the time of checkout. If you are having problems with a code at checkout please call us before processing your order. Remember coupons do expire, usually within 24 to 72 hours depending on the sale we are running. 

 

Please note we DO NOT process or ship orders Saturdays and Sundays. We process and ship all orders Monday through Friday in the order in which they are received. We make it our goal to get you your merchandise out as soon as possible. 

Thank You, Sophie Grace Couture 
 

 

 

Legal Disclaimer

Ownership of copyright
The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by Sophie Grace Couture and its licensors.

Copyright license

Sophie Grace Couture grants to you a worldwide non-exclusive royalty-free revocable license to: view this website and the material on this website on a computer or mobile device via a web browser;
copy and store this website and the material on this website in your web browser cache memory; and
print pages from this website for your own [personal and non-commercial] use.

Sophie Grace Couture does not grant you any other rights in relation to this website or the material on this website.   In other words, all other rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without Sophie Grace Couture’s prior written permission.   

Data mining
The automated and/or systematic collection of data from this website is prohibited.

Permissions
You may request permission to use the copyright materials on this website by writing to grace@sophiegracecouture.com or Sophie Grace Couture 218 Kestrel Lane Suite# A  Red Rock, TX 78662

Enforcement of copyright
Sophie Grace Couture takes the protection of its copyright very seriously.

If Sophie Grace Couture discovers that you have used its copyright materials in contravention of the license above, Sophie Grace Couture may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials.  You could also be ordered to pay legal costs.

If you become aware of any use of Sophie Grace Couture’s copyright materials that contravenes or may contravene the license above, please report this by email to grace@sophiegracecouture.com or by post to Sophie Grace Couture 218 Kestrel Lane Suite# A  Red Rock, TX 78662
Infringing material

If you become aware of any material on the website that you believe infringes your or any other person's copyright, please report this by email to grace@sophiegracecouture.com or by post to Sophie Grace Couture 218 Kestrel Lane Suite# A  Red Rock, TX 78662.


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